15 Sep
|
Dayforce
|
Toronto
About the opportunity
The Wage specialistis responsible forcollecting, reviewing, and analyzing information from court orders to process involuntary salary deductionsduring payroll.
Whatyou’llget to do
- Interpret andIndexwage garnishment orders
- Prepare and respond to inquiries from clients, courts,stateand federal agencies for garnishment orders
- Interface with clients and use critical thinking skills to resolve complex problems within a high volume, fast paced environment
- Manage assigned work in organized, proactive manner to meet all required commitments, including KPI's (metrics) and client SLA's (service level agreements)
- Proactively highlight risks and prepare root cause analysis to ensure issues/concerns are escalated for resolution
What’sin it for you
- YOUnitydiversity and inclusion programs
- Amazing time away from work programs
- Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
- Recognition for your contributions through excellent pay,perks, and rewards
- Opportunities to fuel your career growth throughnumerousinternal and external programs and events
Skills and experience we value
- Eager to learn,
grow and develop – self-studyand seek developmentfeedback
- Ability to make sound decisions, work independently andassistother staff members
- Ability tomaintaina positive work atmospherefacilitatingthe success of the department
- Ability tomaintainsensitive and highly confidential information
- Seek improvements, question processes, streamline, prioritize, and be efficient
- Be a global partner, takeownership and always provide solutions
- Functions well in a constantly changing environment
- Partner cross functionally to align with Wage Administration department needs
- Ability to make sound decisions, work independently andassistother staff members
- Excellent professional verbal and written communication skills
- Exceptional customer service abilities
- Strong attention to details and accuracy
- Self-motivated with the ability to succeed in a quick-paced/high-volume transaction-based environment
- Comfortable with meeting firm deadlines, SLA’s/service level agreements, and metrics
- Critical thinking and problem-solving skillsisa must
What would make you really stand out
- Proven Wage Garnishment processing experience
📌 (Wage Attachment Specialist II (Toronto)
🏢 Dayforce
📍 Toronto