Zone: Eastern Urban Zone

Location:Mount Pearl Square

Word Processing Equipment Operator I

Human Resources - Employee Service Centre

Remote Work Opportunities

Permanent Full-time

Management Support

00755POS

Hours 75 biweekly (8 hour days)

Salary CG-22 (CAD22.05 - CAD24.19 per hour)

Competition Number VAC0028823

Posted Date 2026-09-10

Closing Date 2026-09-17

Job Summary

The Word Processing Equipment Operator I (WPEO) works as part of a team to provide administrative and clerical support to the Human Resources Department, Employee Service Centre. The WPEO serve as the first point of contact for staff, clients, applicants, and new hires.

This includes the preparation of confidential correspondences related to Compensation and Benefits, Leave Administration, Health Advantages, Public Service Pension Plan, Government Money Pension Plan, Salaried Physicians and other related HR Employee Services initiatives. The position also involves inputting of data/correspondences into electronic databases and workflow management systems. It is also responsible for organizing and processing incoming and outgoing mail, as well as maintaining file room/electronic records.

Other related duties as required.

Job Demands

- By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
- Occasionally required to lift or move objects up to 10 lbs., boxes, files, equipment.
- Regularly required to sit performing work on a computer.
- Occasionally required to bend, stretch, reach, stand and walk within the office environment.
- Regularly required to perform fine finger/precision work while sitting and using a computer mouse to send and respond to emails or work on documents.




- Visual concentration is required while transcribing, entering or formatting text/data.
- Auditory concentration is regularly required when performing reception duties or answering the telephone. May experience frequent interruptions from public/clients.
- Exact results and precision is constantly required when entering data/text, maintaining files and completing statistical reports.
- Occasionally experiences time pressures/deadlines.

Job Qualifications

Education

Successful completion of a one-year Office Administration program from an approved/recognized college is required.*

Experience

Considerable administrative experience, preferably in Human Resources, and demonstrated experience in customer service.

Demonstrated experience in MS Office is required and HRIS experience would be an asset.

Competencies

- Demonstrated attention to detail, superior organizational skills, the ability to prioritize, excellent customer service skills.
- Knowledge of collective agreement administration and compensation and benefits would be an asset.
- Demonstrated exceptional problem solving, interpersonal/communication and organizational skills.
- Ability to multi-task, meet strict timelines, and deal with competing demands.
- Demonstrated proficiency in Microsoft Office, Excel, PowerPoint and Outlook is required.

An Excel, and PowerPoint test may be administered by the Department of Human Resources. Scores of 60% are required.

Other

A satisfactory record of work performance is required.

*Proof of a current office administration program is required. To be considered current, it must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.

📌 Word Processing Equipment Operator I (Mount Pearl)
🏢 Newfoundland and Labrador Health Services
📍 Mount Pearl