Join our remote team as a Customer Success Evaluator, focusing on AI-generated documents and projects. Leverage your expertise to ensure high-quality outcomes in every evaluation.

We are seeking experienced Evaluators with at least five years in Customer Success/Support Operations. This role is pivotal, requiring proficiency in Microsoft Office and Google Workspace, particularly Google Slides and Power Point. You will carefully assess AI-generated work products against domain-specific quality standards to maintain accuracy and presentation excellence.

Key Responsibilities:

- Evaluate AI-generated artifacts according to specific rubrics
- Identify factual and presentation errors in outputs
- Provide structured, explicit written feedback on quality

Requirements:

- 5+ years in Customer Success or support operations
- Native or professional fluency in English
- Proficiency in Microsoft Office and Google Workspace
- Advanced degree preferred but not required

Apply your Customer Success expertise to enhance AI-generated content quality and contribute to project success.

📌 Customer Success Evaluator for AI Products (Winnipeg)
🏢 Mercor
📍 Winnipeg