We are a busy, single-surgeon otolaryngology (ENT) practice in Woodstock, ON providing specialized care in disorders of the ear, nose, throat, head, neck and facial aesthetics. Our clinic manages a mix of consultations, procedures, minor in-office interventions, and surgical patients.

We use Accuro EMR and work closely with hospitals, imaging centers, audiology, and referring providers.

The Medical Office Assistant (MOA) is the central coordinator of patient flow and communication in the clinic. This role requires strong organizational skills, attention to detail, and the ability to manage a high volume of referrals, results, and surgical coordination while maintaining compassionate, skilled patient interactions.

The role offers a base pay of $23 per hour, plus the opportunity to earn two performance-based bonuses of up to $5,000 each.
Qualifications ≥ 2 years of MOA experience (experience as a surgical MOA is highly desirable)
Strong interpersonal skills
Desire to work with diverse patients requiring clinical and surgical management
Candidates who have worked with surgical services within Ontario are preferred
Certification by a medical office assistant program is favoured




Experience with Accuro Medical Records System

The successful candidate will be responsible for performing the following functions in the clinic: Front desk reception and patient registration

Patient room placement and flow
Managing specialist clinic schedules (consults, follow-ups, procedures, urgent bookings)
Processing referrals and maintaining wait lists
Using Accuro EMR to manage charts, upload results, and track tasks
Coordinating surgeries and hospital bookings
Processing imaging, lab, pathology, and audiology results
Managing outstanding requisitions and referrals
Answering high-volume calls and triaging patient concerns
Communicating with hospitals, diagnostic centers, and referring providers
Assisting with forms and uninsured billing
Performing basic disinfection and decontamination of equipment and exam rooms
Management of office inventory (printer toner, paper, stationary etc)
Assets Experience in ENT, surgery, or hospital booking
Knowledge of medical terminology

Work remote: no Bonuses: Performance based bonuses available biannually following formal performance reviews.

📌 Medical Office Administrator (Woodstock)
🏢 Hannah Kuurstra Medicine Professional
📍 Woodstock