• Advise customers visiting Trane Supply stores and resolve issues involving parts or equipment • Provide accurate parts quotes and high-quality solutions • Process customer orders and respond to inquiries • Engage with customers at the counter and by phone to identify their HVAC parts and supply needs • Maintain knowledge of Trane products, offerings, and promotions • Identify related products or additional needs to increase sales • Accurately execute quoting and order management processes • Assist with warehouse and inventory management, including cycle counts, backorders, receiving, transfers, shipping, stocking, and inventory control • Perform other related duties as assigned Requirements
High school diploma required Building Mechanical Systems diploma is an asset Experience in a fast-paced, customer-focused environment with an emphasis on customer service, continuous improvement, and safety Minimum of 2 years of experience in inside sales, retail sales,
or a related field HVAC sales experience or knowledge and mechanical aptitude are assets Proven ability to build customer relationships and maintain professional customer service, even in challenging situations Ability to lift up to 50 lb. Occasional forklift operation Core Competencies
Demonstrates expertise in HVAC sales and customer service, with a strong ability to manage orders and inventory effectively. Proven track record in building customer relationships and providing high-quality solutions in a fast-paced environment. Highest-signal resume keywords
HVAC Sales Experience Customer Service Skills Order Management Inventory Control Building Mechanical Systems Knowledge ATS Optimization Keywords