Elevate your career as a Senior Application System Analyst with Sobeys, focusing on Salesforce challenges. This role emphasizes customer-first solutions and application support within a team-oriented team model.
At Sobeys, you will be a crucial part of the IT Ecommerce and Shared Solutions Team. You’ll leverage your expertise in Salesforce Service Cloud to drive operational improvements and deliver high-level application support. With a focus on business needs, you will mentor team members and lead initiatives to enhance our platforms like B2B Commerce Cloud and NetZero.
Key Responsibilities:
• Work with a multi-skilled team on Service Cloud projects
• Provide specialized Level 2 & 3 application support
• Monitor applications for user experience and performance
• Lead the development lifecycle, ensuring requirements are met
• Identify automation opportunities to enhance operations
Requirements:
• Bachelor’s degree in Computer Science or related field
• Minimum 6 years of IT experience
• Salesforce Administrator Certification required
• Experience with Cloud applications is advantageous
• Excellent communication skills for team collaboration
Shape the future of Sobeys by bringing your analytical skills and Salesforce expertise to our dynamic team.
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