Direct Energy, an NRG company, is seeking a Customer Experience Analyst to resolve escalated inquiries and craft formal responses to customers and regulatory bodies. You will manage inquiries via phone, email, social media, and in person, ensuring communications comply with regulatory guidelines and reflect both customer and business interests.The candidate should have at least 2 years in skilled customer service, a bachelor’s degree or diploma in business or communications, and#J-18808-Ljbffr
📌 Customer Experience & Escalations Analyst - C$74,500 - C$94,000 A Year (Winnipeg)
🏢 Beanfield
📍 Winnipeg
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