Elevate your career as a Senior Application System Analyst with Sobeys, focusing on Salesforce challenges. This role emphasizes customer-first solutions and application support within a team-oriented team model.At Sobeys, you will be a crucial part of the IT Ecommerce and Shared Solutions Team. You’ll leverage your expertise in Salesforce Service Cloud to drive operational improvements and deliver high-level application support. With a focus on business needs, you will mentor team members and lead initiatives to enhance our platforms like B2B Commerce Cloud and NetZero.Key Responsibilities:
- Work with a multi-skilled team on Service Cloud projects
- Provide specialized Level 2 & 3 application support
- Monitor applications for user experience and performance
- Lead the development lifecycle, ensuring requirements are met
- Identify automation opportunities to enhance operationsRequirements:
- Bachelor’s degree in Computer Science or related field
- Minimum 6 years of IT experience
- Salesforce Administrator Certification required
- Experience with Cloud applications is advantageous
- Excellent communication skills for team collaborationShape the future of Sobeys by bringing your analytical skills and Salesforce expertise to our dynamic team.#J-18808-Ljbffr