SkiBig3 is currently recruiting for the seasonal position of Adventure Hub Associate / Delivery Driver to join our Banff and Canmore Adventure Hub Teams for the 26-27 winter season. Reporting to Adventure Hub Supervisors, the primary goal of this role will be to ensure that guest satisfaction is met in our Banff and Canmore hub locations, working within our rentals and guest services operations. This person will demonstrate outstanding customer service, be competent using a variety of software & POS systems, whilst also complying with Health and Safety regulations.

Other Duties & Responsibilities include:

- Greeting customers and determine their needs
- Assisting customers with SkiBig3 and resort-specific products including snow school, lift tickets, season passes, rental equipment and retail merchandise
- Assisting customers with our partner passes, Mountain Collective and IKON




- Supporting customers through solid rental and retail product knowledge
- Troubleshooting any issues or concerns with guest’s ski area products or reservation systems
- Maintaining rental equipment and setting aside for tuning when required
- Provide delivery services for the Adventure Hub, subject to meeting Company vehicle insurance requirements. Responsibilities include the pickup and delivery of rental equipment, lift tickets, retail products, and other Company goods as required.
- Accurately processing end of day procedures
- Tuning equipment in house (wax, edges, p-tex) when time permits
- Communicate and work effectively with all ski areas, staff, and both hub locations
- Provide support where necessary
- Providing guests with reservation information when required

#J-18808-Ljbffr

📌 Adventure Hub Associate / Delivery Driver (Canmore)
🏢 Canadian Rocky Mountain Resorts
📍 Canmore