14 Sep
|
Phase Consulting
|
Winnipeg
14 Sep
Phase Consulting
Winnipeg
On-Call:
Rotational after-hours/weekend coverage with additional compensation About the Opportunity
We are looking for a
hands-on Data Centre Facility Technician
to join a growing data centre operations team in London, Ontario. This is an excellent opportunity for someone who enjoys working with
physical infrastructure, equipment, cabling and facility systems
and wants to build a career in a critical data centre environment. The role is approximately
70–80% facilities/infrastructure focused , with the remaining 20–30% involving hands-on data centre and IT support. You will help keep the facility running safely and reliably while supporting client equipment and responding to operational issues. This is
not a traditional desk-based IT or network administration role . We are looking for someone who enjoys being hands-on, troubleshooting equipment, working with cabling and physically supporting the data centre environment. What You'll Be Doing
Conduct regular
data centre walk-throughs
to monitor equipment and identify potential issues. Monitor and respond to
facility, environmental and infrastructure alarms . Troubleshoot mechanical and electrical issues and coordinate with contractors when required. Perform basic
preventive and predictive maintenance
on facility systems. Support operation and monitoring of
HVAC, cooling, UPS, generators, switchgear and related infrastructure . Perform hands-on
rack-and-stack activities , including installation and movement of servers and equipment. Install, move and troubleshoot
copper and fibre cabling . Perform emergency cabling, patching and equipment connections. Support client
remote-hands requests , including equipment reboots and basic hardware assistance. Coordinate new equipment installations within server rooms. Maintain data centre tools, cables, hardware and inventory. Support security, access control and health & safety requirements. Assist with generator inspections and other scheduled facility checks. Work with internal technology teams, contractors and clients to resolve issues. Maintain accurate facility documentation, drawings and maintenance records.
Respond to trouble tickets and ensure issues are resolved within required service levels. What We're Looking For
The ideal candidate will have:
Minimum 1 year of hands-on data centre experience
preferred; exceptional candidates with less experience may also be considered. Practical experience with
rack-and-stack, server installation and physical hardware . Strong hands-on
cabling experience
— candidates should be comfortable discussing and working with both
copper and fibre . Understanding of
single-mode vs. multi-mode fibre
and common fibre connector types. Experience physically connecting and moving cables, equipment and peripherals. Understanding of electrical, mechanical and environmental systems within a facility. Familiarity with
UPS systems, generators, switchgear, HVAC, cooling systems and building management systems
is an asset. Ability to read and understand
electrical/mechanical drawings and single-line diagrams . Strong troubleshooting and problem-solving skills. Comfortable using hand tools and cabling tools. Strong attention to detail and ability to follow established procedures. Excellent communication and customer-service skills. Ability to work effectively with facilities, technology, contractors and client teams. Important: Hands-On Experience Matters
We are particularly interested in candidates who have
actually performed the hands-on work , rather than candidates whose experience is primarily theoretical or desk-based. For example, you should be comfortable explaining your experience with: Server rack installation and hardware Copper and fibre cabling Physical troubleshooting Connecting equipment to NICs and peripherals KVM equipment Data centre facility systems Candidates coming from
data centre contractors,
large-scale data centre operators or similar critical infrastructure environments
are encouraged to apply. Work Schedule & On-Call
The regular schedule is
Monday–Friday , with coverage required between approximately
8:00 a.m. and 5:00 p.m.
Flexible start/end times may be available depending on operational requirements. The role also participates in an
on-call rotation
to support critical data centre operations outside regular business hours. Weekday on-call coverage: approximately
5:00 p.m. to 8:00/8:30 a.m. Weekend on-call coverage: Saturday and Sunday Current rotation: approximately
3 weeks on / 3 weeks off 2 hours of pay per day
while on call Call-outs paid at
1.5x overtime 4-hour minimum call-out , even when the actual intervention is shorter Location Requirement
The data centre is located in the
south end of London, near Highway 401 . Because of the on-call requirements and response-time expectations, candidates should ideally live
within approximately one hour of the facility . Candidates relocating to the area may be considered, but
relocation costs would be the candidate's responsibility . Why Consider This Opportunity?
Join a
critical data centre infrastructure environment
where your work directly supports business continuity and technology operations. Gain exposure to both
data centre technology and facility infrastructure . Develop hands-on experience across
electrical, mechanical, HVAC, UPS, generator, cabling and monitoring systems . Work in a team-oriented environment alongside facilities and technology professionals. Opportunity to grow your technical career within a specialized and increasingly important industry. 3 weeks of vacation
to start. Additional compensation for on-call and emergency call-outs. Nice-to-Have Qualifications
The following would be considered assets:
Mechanical or electrical trade training/apprenticeship Electrical or mechanical service experience Building automation/control systems experience Access control/security systems experience ITIL certification Experience in a critical infrastructure, telecommunications or large-scale data centre environment
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📌 Data Centre Technician (Winnipeg)
🏢 Phase Consulting
📍 Winnipeg