CompanyBoyd Autobody Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.BenefitsCompetitive PayMedical, Prescription Drug, Dental & Vision (effective after 1 month of employment)RRSP with company matchAnnual Paid Vacation Time OffCareer Growth OpportunitiesOngoing TrainingA Professional Atmosphere, Great Working Conditions with Dynamic LeadershipVoluntary Daily Pay option availableJob DescriptionThe Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.Key ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Provide friendly customer service over the phone, in person and over email.Schedule appointments for vehicle repair using our repair management system.Ensure timely processing of insurance assignments.Prepare repair order with proper documentation.Record all communication with customers or insurance partners during the repair process using ASE.Manage car rental information.Actively apply new knowledge from continuous learning,



ensuring a high level of work quality that contributes to operational excellence and a positive NPS.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.Education & ExperienceHigh School Diploma. Minimum: 1 year Customer Service experience, ideally in Automotive Industry.Knowledge, Skills & AbilitiesCommunicate effectively, both verbally and in writing.Ability to multitask and function well in a fast‑paced environment.Enthusiastic and friendly demeanor.Strong knowledge of Google platform and Microsoft Office.Solid attention to detail with a high degree of accuracy.Other RequirementsTravel, physical requirements, etc.Valid driver’s license required.Compensation$18 - $22 per hour. Compensation is commensurate with skill, education and experience.Equal Opportunity EmployerBoyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.#J-18808-Ljbffr

📌 Customer Service Representative - Auto Body (Moray) - $18 - $22 An Hour (Winnipeg)
🏢 Boyd Autobody & Glass
📍 Winnipeg