Provide exceptional customer service at Lee Valley Tools' Kingston pop-up store. Engage with customers, process transactions, and assist with orders in a supportive retail workplace.
As a Customer Advisor I, you will report to the Store Manager and focus on delivering high-quality service for customer inquiries and orders. Your role involves processing payments, managing exchanges, and helping customers locate products. You will work in a friendly atmosphere that values learning and development while supporting Lee Valley's commitment to quality products.
Key Responsibilities:
• Process in-store payments while adhering to cash handling procedures
• Assist customers with locating items in the showroom
• Handle returns and exchanges per established guidelines




• Manage customer orders and ensure accurate fulfillment
• Engage customers upon entry and address inquiries
Requirements:
• 1 to 2 years of retail experience preferred
• Knowledge of woodworking or gardening is a strong advantage
• Ability to follow set procedures and learn quickly
• Basic instruction needed for new processes
• Commitment to customer service excellence
Leverage your skills in a rewarding retail environment while enhancing customer experiences at Lee Valley Tools.
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📌 Customer Advisor at Lee Valley Tools (Kingston)
🏢 Lee Valley Tools
📍 Kingston