Bilingual Customer Service Representative

12 month contract - 40 hours per week - $25 CAD/hour

What You'll Bring

- Fluency in English and French, both written and spoken
- Minimum 5 years of experience in customer service, sales support, marketing, or a related business function
- Post-secondary education in business, marketing, communications, or a related field
- Solid working knowledge of Microsoft Office applications
- Excellent communication, problem-solving, and relationship-building skills

Key Responsibilities

- Respond to customer inquiries and manage account-related requests, including pricing and tax exemption updates
- Create, maintain, and update customer records within CRM systems
- Prepare reports, analyze trends, and recommend best practices for customer account management tools and platforms

Work Location

This is an office-based position located in Calgary, Alberta.

Montreal Associates is acting as an Employment Business in relation to this vacancy.

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📌 Customer Service Representative (Calgary)
🏢 Montreal Associates
📍 Calgary