Lead a dedicated InfraOps team in the Operations Management Center at Amazon. As the InfraOps Support Manager II, you'll drive innovation while providing exceptional Tier I and Tier II support.
In this leadership role, you will manage infrastructure services for a large-scale enterprise environment. Your responsibilities include mentoring engineers, implementing operational improvements, and ensuring 24/7 incident response coordination. Developing talent and fostering a team-oriented culture will be pivotal to your success in this position.
Key Responsibilities: • Oversee team operations and drive process improvements • Mentor and develop engineers for career growth • Coordinate incident response roles and shift coverage • Communicate effectively with stakeholders regarding challenges • Analyze performance and propose process enhancements
Requirements: • 2+ years in technology management roles • Bachelor's degree or 4+ years related experience • Knowledge of networking protocols like HTTP(S), TCP/IP • 2+ years in Windows Server technologies • Experience in technical support environments
Elevate your leadership career while delivering exceptional infrastructure services at Amazon. #J-18808-Ljbffr
📌 InfraOps Support Manager at Amazon (Winnipeg)
🏢 Amazon
📍 Winnipeg
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