Elevate your career at Boyd Autobody & Glass as a Customer Service Specialist. Provide exceptional support to clients and insurance partners both in person and through digital communication.
As a vital part of the Boyd Group, you will enhance customer experiences while managing appointments and documentation efficiently. With over 30 years of industry experience, Boyd Autobody invests in your growth with ongoing training, competitive pay, and comprehensive benefits including medical and RRSP matching. Join a supportive team and thrive in a skilled environment dedicated to excellence.
Key Responsibilities:
• Deliver friendly customer service experience across all communication channels
• Schedule repair appointments using our management system
• Process insurance assignments in a timely manner
• Prepare repair orders with the necessary documentation
• Record communications accurately throughout the repair process
Requirements:
• High School Diploma required
• Minimum 1 year experience in customer service, automotive preferred
• Strong verbal and written communication skills
• Proficiency in Google and Microsoft Office tools
• Valid driver’s license needed
Use your customer service talents and administrative skills to aid Boyd Autobody's commitment to quality and client satisfaction.
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