Company Description

Global Appetite Inc. is a full-service sales agency focused on the development, import/export, and ongoing management of food products. The company helps global food brands establish a strong presence in culturally diverse markets and expand reach across multiple channels of trade. Global Appetite partners with world-class manufacturers committed to investing in their brands, leveraging a broad network and deep expertise in selling imported products in foreign markets. The team collaborates closely with clients to build communication strategies that reflect each brand’s identity while remaining compelling and relevant to consumers.

Role Description

The Import & Supply Chain Coordinator is a contract role responsible for supporting end-to-end import, logistics, and supply chain activities for food products. This hybrid position is based in Charlotte, North Carolina, with a mix of on-site work and some work-from-home flexibility. Day-to-day tasks include coordinating international shipments, preparing and reviewing import documentation (FSVP), tracking orders, and ensuring timely delivery to distribution partners. The coordinator will monitor inventory levels, reconcile discrepancies, and work closely with operations and sales teams to align supply with demand. The role also involves maintaining accurate data in systems, communicating with suppliers, freight forwarders, and customers, and resolving logistical or service issues to support efficient operations.

Qualifications





- Strong Communication and Customer Service skills to collaborate with internal teams, suppliers, logistics partners, and customers.
- Solid Analytical Skills to interpret data, track KPIs, and troubleshoot supply chain or inventory issues.
- Experience in Operations Management to coordinate workflows, optimize processes, and support day-to-day logistics activities.
- Practical Inventory Management skills to monitor stock levels, manage replenishment, and maintain accurate records.
- Knowledge of FDA regulations and experience with FDA's Foreign Supplier Verification Program (FSVP) is a must
- Knowledge of import/export procedures, documentation, and compliance requirements.
- Detail-oriented approach with strong organizational and time management abilities.
- Post-secondary education in Supply Chain Management, Business, or a related field, or equivalent experience.
- Experience in the food industry or FMCG sector is an asset.
- 2-5 years of experience in logistics, import operations, customer service, supply chain, or office administration.
- Proficiency with Microsoft Excel, Outlook, Word, and Teams.
- Ability to manage multiple priorities and deadlines.

The successful candidate will:

- Deliver excellent customer service.
- Maintain accurate order and shipment records.
- Help ensure regulatory documentation remains organized and current.
- Build strong relationships with customers, suppliers, warehouses, and service providers.
- Contribute to the productive operation of the Charlotte office.

📌 Import & Supply Chain Coordinator - toronto
🏢 Global Appetite
📍 Toronto