Join Western Toyota as a Service Receptionist, where your exceptional customer service skills will shine. Be the welcoming face and voice of our busy service department, supporting both customers and service advisors.
In this vital role, you’ll handle incoming calls, assess customer needs, and help coordinate service appointments. Your organizational skills will aid in maintaining valuable customer information and work orders. You'll play a crucial part in the daily operations that keep our service department running smoothly and efficiently.
Key Responsibilities:
• Answer incoming service calls professionally and courteously
• Direct inquiries to the appropriate service personnel
• Greet and assist service customers upon arrival
• Support service advisors with administrative tasks
• Organize and maintain service documents and records
Requirements:
• Excellent communication and interpersonal abilities
• Strong commitment to outstanding customer service
• Attention to detail and organizational skills
• Ability to juggle multiple priorities
• Previous experience in customer service or reception preferred
Lend your skills to enhance customer relationships while thriving in a agile environment at Western Toyota.
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