Design Researcher:

On behalf of our financial services client, Procom is searching for a Design Researcher for a 6-month role. This position is a hybrid position with 4 days onsite at our client’s Toronto office.

Design Researcher - Job Description:

The project focuses on backfilling a role within a state-of-the-art UX research lab, providing opportunities to learn from a team with deep knowledge in design research. The project is based on enhancing and innovating user experience through comprehensive research methods.

Design Researcher - Responsibilities:

• Conduct research design by identifying areas of prospect, defining research questions, and creating actionable research plans

• Prepare for research by creating participant screeners and recruiting participants

• Collect data using methods such as observation, user interviews, and usability testing

• Analyze data using qualitative and quantitative approaches

• Report findings into insights to drive ideation and inform design

• Collaborate with POD leaders, designers, and stakeholders to support research needs

• Build research roadmaps and manage research vendors

• Support and mentor interns and junior researchers





• Participate in strategic planning for research models

Design Researcher - Mandatory Skills:

• Deep expertise in Psychology, Human-Computer Interaction, Human Factors, or Anthropology

• Experience leading research projects independently or in small teams

• Expertise in all steps of the research process, including preparation, data collection, and analysis

• Strong communication skills: written, oral, and graphical

• Strong project management skills

Design Researcher – Nice-to-Have Skills:

• Experience in financial institutions

• Keen interest in AI

• Experience working with stakeholders to create champions for research

• Experience in blended research roles involving strategy and design tasks

• Understanding of the design process

Design Researcher – Assignment Length:

This is a 6-month contract position with the possibility of extension.

Design Researcher - Start Date:

ASAP.

Design Researcher - Assignment Location:

Toronto, Ontario, Canada. This is a hybrid position requiring 4 days in the office.

📌 Design Researcher - Procom (Toronto)
🏢 Procom
📍 Toronto