Your Opportunity You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling.

As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs scheduled by the SSC. The Scheduler will use Workforce Management (WFM) scheduling application program and work within established Scheduling Shared Services processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial.

You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information.

Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset.



Schedulers work at the Scheduling Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.

Description As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Job Details

Transition Company

Health Shared Services

Classification

Administrative Support IV

Union

AUPE GSS

Unit and Program

Scheduling Shared Services

Primary Location

AHS Michener Bend

Location Details

As Per Location

Multi-Site:

Not Applicable

FTE

0.00

Posting End Date

11-SEP-2026

Employee Class

Casual/Relief

Date Available

21-SEP-2026

Hours per Shift

9

Length of Shift in weeks:

Varies

Shifts per cycle

Varies

Shift Pattern

Days, Evenings, Weekends

Days Off

Other

Minimum Salary

$28.49

Maximum Salary

$34.62

Vehicle Requirement

Not Applicable

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

Minimum 1 year customer service experience.

Minimum 1 year scheduling experience.

Ability to participate and complete the 6-week training course.

Preferred Qualifications

Current experience working in a centralized Scheduling Service Center.

Timekeeping/payroll experience.

Call Center experience.

Experience working in a unionized, health care and/or 24/7 workplace.

Experience with scheduling software (Kronos, ESP, WFM, ASC).

📌 Administrative Support IV (Sundre)
🏢 Alberta Health Services
📍 Sundre