Responsibilities

Design, configure, and support enterprise applications, including the Odessa platform, using Agile/Scrum delivery practices.

Translate business, functional, and operational requirements into technical solutions.

Participate in sprint planning, backlog refinement, design reviews, and retrospectives.

Configure, test, deploy, and maintain application components for quality, performance, and reliability.

Provide production support, incident management, root cause analysis, and preventative remediation.

Support and troubleshoot API-based integrations between Odessa and upstream/downstream systems.

Use SQL querying to analyze data, validate results, and support troubleshooting.

Ensure solutions meet security, compliance, risk, and governance standards.

Collaborate with engineering peers, business stakeholders, architects, and vendors.

Maintain documentation, operational runbooks, and knowledge articles.

Contribute to continuous improvement initiatives that strengthen system stability, scalability, and supportability.

Requirements

Bachelor’s or college degree (preferred in Engineering, IT, or Operations).

Experience working within Agile / Scrum delivery environments.

Hands-on experience supporting or configuring enterprise or commercial applications.

Strong attention to detail, verbal and written communication skills, and problem-solving skills.

Experience with API concepts, integrations, and troubleshooting (REST/SOAP preferred).

Systems and process mapping experience using Visio or other modeling tools.

Working knowledge of SQL querying for data analysis and troubleshooting.

Working knowledge of Microsoft Azure fundamentals (compute, integration, security concepts).

Solid analytical and troubleshooting skills.

Experience working with distributed or global IT teams.





Understanding of secure application development and operational support practices.

Mandatory security, compliance, and platform-specific training requirements.

Preferred: Experience supporting the Odessa platform or similar leasing / contract management systems.

Preferred: Experience in financial services or other regulated industries.

Preferred: Experience with CI/CD pipelines, DevOps tooling, and ITSM platforms such as ServiceNow.

Preferred: Salesforce Administrator experience.

Preferred: SmartCOMM template development, administration, document composition, and CCM solutions experience.

Preferred: RPA and workflow automation experience.

Preferred: Relevant certifications such as Agile/Scrum, ITIL, Salesforce Admin, SmartCOMM Administrator/Developer, AA-CARP, Cloud, or Security.

Core Competencies Demonstrates expertise in configuring and supporting enterprise applications, particularly the Odessa platform, while utilizing Agile/Scrum methodologies. Proficient in SQL querying, API integrations, and ensuring compliance with security and governance standards.

Highest-signal resume keywords

Odessa Platform Support

Agile/Scrum Methodologies

SQL Querying

API Integration Troubleshooting

Microsoft Azure Fundamentals

Hard Skills

Enterprise Application Configuration

SQL Querying

API Concepts

Systems Mapping

CI/CD Pipelines

DevOps Tooling

RPA Automation

SmartCOMM Development

Incident Management

Root Cause Analysis

Soft Skills

Attention to Detail

Verbal Communication

Written Communication

Problem-Solving

Collaboration

Certifications & Qualifications

Agile/Scrum Certification

ITIL Certification

Salesforce Administrator

SmartCOMM Administrator/Developer

AA-CARP Certification

Industry Keywords

Financial Services

Regulated Industries

Compliance Standards

Governance Standards

Operational Support Practices

Tools & Technologies

Visio

ServiceNow

Agile/Scrum Tools

Cloud Technologies

ITSM Platforms

📌 Agile Engineer (Winnipeg)
🏢 Jobtailor
📍 Winnipeg