Manulife Financial Corporation is seeking a Customer Service Skilled to support US Retirement Participant Center customers from Toronto, Canada. This full-time hybrid role involves handling approximately 30–40 inbound calls daily, guiding participants through account actions, and assisting with website and mobile app navigation to improve the overall experience.
The position requires bilingual English/Spanish communication, strong multitasking, and at least two years in customer service
📌 Bilingual Spanish Retirement Services Specialist — Hybrid (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto
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