Both our Saskatoon and Meadow Lake offices are searching for motivated individuals to fill the position of Client Services Administrator. They are responsible for providing support to customers and our Administrative team in each department within the organization.
Key Accountabilities
Answering phone calls and inquiries from current and potential customers and transferring this information to our service team to take care of customer needs.
Assist front end staff, dealing with customers
Communicate and work closely with Service Coordinator with dispatch, provide pricing, quotes, drafting proposals and service agreements to customers
Provide full coverage when employees are away
Accounts receivable follow up on accounts that are in arrears
Complete credit checks and current customer setup
Handle document filing and maintaining organized records
Provide excellent customer service and professionalism to all customers via in person, telephone,
email, or via the web
Answer incoming and make outgoing calls or requests
Process customer payments via internet, telephone and in-person as needed
Requirements
Proficiency with Microsoft Office applications (i.e. Word, Excel, Outlook)
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Motivated, proactive, and a team player.
Post-secondary education is considered an asset but not required
We Offer A very competitive benefits package including health, dental, vision care A positive work environment with a high standard of professionalism A competitive wage structure withRRSP matching program