Drive success as a Commercial Accounts Specialist with OPENLANE, where managing vehicle sales and inventory is key. Engage with clients and optimize service delivery every day.
As a vital team member at OPENLANE, you will oversee inventory management and client relations, supporting business growth initiatives. This role demands detail orientation and a customer-focused approach to resolve issues promptly. With strong analytical skills, you will collaborate closely with various teams to enhance service offerings.
Key Responsibilities: • Act as primary contact for internal and external clients • Maintain and report on SLA metrics and KPIs • Participate in monthly client status meetings • Resolve daily operational issues for AutoVIN services • Research and handle customer complaints efficiently
Requirements: • 2 to 3 years in a Commercial Account Representative role • Robust analytical and organizational skills • Excellent verbal and written communication • Automation and remarketing knowledge preferred • Familiarity with Google Workspace and Salesforce
Leverage your interpersonal skills in a role that focuses on customer service and innovative solutions at OPENLANE.