Become a key part of Southlake Health as a Preferred Accommodation Representative in Newmarket, ON. This hybrid role focuses on excellent customer service and patient accommodation support.
The Preferred Accommodation Representative is a crucial member of the patient care team at Southlake, dedicated to fulfilling patients’ accommodation requests. Candidates should have a background in sales or marketing, with at least two years of customer service experience. Responsibilities include managing documentation, negotiating financial transactions, and fostering positive patient relationships.
Key Responsibilities:
• Ensure patient accommodation requests are processed • Communicate effectively about the accommodation program • Maintain detailed records and documentation • Negotiate financial transactions to meet patient needs • Provide outstanding customer service at all times
Requirements: • Post-secondary education, marketing/sales preferred • Minimum 2 years in a customer service role • Background in hospital or healthcare facilities • Solid communication and problem-solving skills • Willingness to work required shifts and meet physical demands
Embrace the opportunity to enhance patient experiences and streamline accommodation processes at Southlake Health in Newmarket. #J-18808-Ljbffr