Elevate your career with Samsung Electronics Canada as a Senior Specialist II in Corporate Operations. This role involves expert order management, data analysis, and cross-functional collaboration to ensure seamless processing across sales channels. As a Senior Specialist, you will oversee critical order management processes, ensuring data integrity for customer transactions.
Your expertise in logistics, SAP/ERP, and customer relationship management will play a pivotal role in enhancing operational efficiency and service quality. Collaborate with Sales, Logistics, and third-party partners to support customer needs and drive process improvements. Key Responsibilities:
- Manage Dealer orders with accuracy via EDI and S.P.A.C.E.
- Validate customer orders for product and pricing accuracy
- Communicate with sales reps on order updates and issues
- Support logistics in retention of customer sales
- Assist in process improvements across operations Requirements:
- Minimum 4 years experience in logistics
- Proficient in SAP/ERP (SD/MM modules)
- Solid Excel and data analysis skills
- Customer relationship management expertise
- Post-secondary education or equivalent experience Contribute your logistics expertise and data proficiency to elevate Samsung's Corporate Operations team.