Join Horseshoe Resort as a Front Desk Agent, ensuring exceptional guest experiences! Your friendly demeanor will be key in welcoming and registering guests while promoting amazing resort packages.

In this role, you will provide top-notch customer service and maintain effective communication with housekeeping. You'll become knowledgeable about the resort's amenities, ensure all special requests are handled, and assist guests efficiently with check-in and check-out procedures. The job requires a positive attitude, organization, and creativity to exceed guest expectations every day.

Key Responsibilities: • Welcome and register guests upon arrival • Inform housekeeping of room status changes • Handle special requests and track follow-ups • Maintain a log of guest issues for seamless shift handovers • Prepare team materials for daily operations

Requirements: • Solid verbal and written communication skills • Highly organized with the ability to multitask • Must have reliable punctuality and attendance • Ability to work weekends and holidays • Must be able to stand for extended periods

Bring your enthusiasm and hospitality skills to Horseshoe Resort's front desk team. #J-18808-Ljbffr

📌 Front Desk Agent at Horseshoe Resort (Winnipeg)
🏢 Freed
📍 Winnipeg