Design Researcher:

On behalf of our financial services client, Procom is searching for a Design Researcher for a 6-month role. This position is a hybrid position with 4 days onsite at our client’s Toronto office.

Design Researcher - :

The project focuses on backfilling a role within a state-of-the-art UX research lab, providing opportunities to learn from a team with deep knowledge in design research. The project is based on enhancing and innovating user experience through comprehensive research methods.

Design Researcher - Responsibilities:

- Conduct research design by identifying areas of opportunity, defining research questions, and creating actionable research plans
- Prepare for research by creating participant screeners and recruiting participants
- Collect data using methods such as observation, user interviews, and usability testing
- Analyze data using qualitative and quantitative approaches
- Report findings into insights to drive ideation and inform design
- Collaborate with POD leaders, designers, and stakeholders to support research needs
- Build research roadmaps and manage research vendors
- Support and mentor interns and junior researchers




- Participate in strategic planning for research models

Design Researcher - Mandatory Skills:

- Deep expertise in Psychology, Human-Computer Interaction, Human Factors, or Anthropology
- Experience leading research projects independently or in small teams
- Expertise in all steps of the research process, including preparation, data collection, and analysis
- Robust communication skills: written, oral, and graphical
- Strong project management skills

Design Researcher – Nice-to-Have Skills:

- Experience in financial institutions
- Keen interest in AI
- Experience working with stakeholders to create champions for research
- Experience in blended research roles involving strategy and design tasks
- Understanding of the design process

Design Researcher – Assignment Length:

This is a 6-month contract position with the possibility of extension.

Design Researcher - Start Date:

ASAP.

Design Researcher - Assignment Location:

Toronto, Ontario, Canada. This is a hybrid position requiring 4 days in the office.

📌 Design Researcher (Toronto)
🏢 Procom
📍 Toronto