Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Digital Adoption Specialist (DAS) to join our Golf - Digital Services team based out of the Montreal or Toronto offices, supporting our Digital Marketing Services (DMS) product for golf operators.

This is a high-impact role at the intersection of marketing strategy, client consultation, and account management. As a DAS, you’ll act as a trusted advisor to a portfolio of golf courses, helping them plan, execute, and optimize marketing campaigns that drive real business results. You’ll blend creativity with data, campaign execution with strategic thinking, and relationship-building with a sharp understanding of digital tools.

If you are passionate about marketing, solving problems, educating on product use, building lasting relationships, and helping customers succeed, this role is designed for you. What you’ll be doing Campaign Planning & Execution - Proactively plan, submit, and manage seasonal and recurring marketing campaigns for your portfolio of golf courses.

- Align campaign strategies with the golf course’s business goals, seasonal trends, and past performance.
- Build and launch campaigns directly in our internal marketing platforms, following established processes, templates, and QA standards.




- Ensure smooth handoff to our marketing production team with transparent briefs and timely approvals to avoid launch delays. Troubleshoot campaign challenges, elevate complex issues, and propose optimization strategies when needed.

Customer

Retention & Marketing Strategy - Lead regular planning calls and check-ins to review performance, collect feedback, and propose the next campaigns.

- Ensure customers understand the impact of their campaigns using reporting dashboards and analytics tools.
- Reduce customer dependency by educating them on best practices, workflows, and key tools across the Lightspeed Golf ecosystem.
- Collaborate with Account Managers to support at-risk customers and prevent churn with proactive retention strategies.

Campaign

Performance & Reporting - Monitor and evaluate campaign success against performance benchmarks such as CTR, engagement, and conversions.

- Summarize campaign insights and next steps in post-call reports and follow-up emails.
- Maintain accurate documentation in ClickUp, ensuring campaign timelines, customer sentiment, and key touchpoints are captured. Cross-functional Communication - Partner with internal teams (Product, Support, Digital Services) to resolve escalations and improve service delivery.
- Surface market insights, campaign trends, and product feedback to the broader team to drive improvements. What you need to bring:

📌 Digital Adoption Specialist - Golf - lightspeedhq (Montreal)
🏢 OpenTalent
📍 Montreal