Lead a dynamic team in Sudbury as a Support Services Supervisor with Ontario One Call. This hybrid role focuses on managing team performance and fostering strong relationships with stakeholders.

As a Support Services Supervisor, you will guide your team in delivering exceptional service while analyzing tools and processes for improvements. Your leadership will cultivate a culture of empathy, flexibility, and professional growth. You will oversee key responsibilities through job performance evaluations and address escalated issues effectively.

Key Responsibilities: • Manage team performance and quality assurance tasks • Guide team through processes and project completions • Prepare performance evaluations and conduct audits • Act as primary contact for after-hours escalations • Analyze data to enhance stakeholder experience

Requirements: • Experience in managing service-oriented teams • Strong problem-solving and troubleshooting skills • Familiarity with CRM and mapping technologies • Capacity to mentor and guide team members • Excellent communication and interpersonal skills

Embrace leadership and support development while ensuring productive service delivery in the Sudbury team. #J-18808-Ljbffr

📌 Support Services Supervisor in Sudbury (Winnipeg)
🏢 Ontario One Call
📍 Winnipeg