- Oversee daily operations and coordinate crews
- Ensure employees follow company policies, procedures, and applicable laws
- Provide daily leadership and direction to employees
- Develop and review routes to company standards
- Maintain daily reports, purchase orders, and filing
- Manage and attend Health and Safety meetings and train employees on safety issues
- Schedule service and accommodate customer service changes
- Dispatch crews for projects and demands
- Perform end-of-day driver check-ins and verify paperwork
- Distribute, collect, and review daily reports for accurate data entry
- Coordinate with other departments to resolve service issues
- Review daily paperwork and bill completed work orders
- Process purchase orders for location payables
- Interact with customers, customer service, sales, and operations staff
- Work with routing specialists to optimize routes
- Handle incoming customer calls and emails
- Manage customer complaints and concerns
- Supervise HR concerns involving discipline, vacations, and WSIB
- Assist with business plans for tenders and new business ventures
- Attend meetings as required
- Perform other duties as directed or required
- Ensure compliance with regulatory requirements
Requirements
- Minimum DZ license
- Minimum 4 years in a supervisor role along with spill response clean up and remediation
- Experience and strong knowledge with excavation equipment
- NFPA 472
- Confined Space Entry & Rescue
- SVOP Certificate
- MEDA3 Certificate
- WSIB and First Aid certified training certificates
- Excellent operating knowledge of company equipment, including Vacuum Tankers, Powervacs, Hydrovacs, and Roll off Trucks
- Strong knowledge of the Highway Traffic Act and OH&S; Act
- WHMIS training
- Experience using MS Word and Excel
- Strong leadership skills
- Excellent verbal and written communication skills
- Solid ability to plan, prioritize, and execute
- Strong computer skills
- Excellent team player with ability to listen, analyze, and adapt to change
- Valid work authorization in the country where the job is located; GFL does not provide visa sponsorship
Core Competencies
Demonstrates strong leadership and operational management skills, ensuring compliance with safety regulations and effective coordination of crews. Proficient in managing customer service interactions and optimizing operational processes.