COMPANY INFORMATIONLooking to make a difference? Looking to join an incredible team?Job Location:Belle RiveJob Type:Full TimeExperience Level:Entry LevelSchedule:Days, Evenings, WeekendsMedicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a straightforward sentence but it says a lot. It reminds each one of us that what we do matters.JOB PURPOSEReporting to the Clinic Manager, responsible for assisting with the efficient day to day operations of the clinic. Works collaboratively with Clinic Manager, physicians, patients, clients, vendors and other internal and external customers to execute the organization’s strategic objectives and support high quality patient care. This role assists the clinic manager in ensuring excellence in the provision of all clinic support services by leading our administrative and medical support teams.PRINCIPAL RESPONSIBILITIESAssists the Clinic Manager to achieve performance goals including, but not limited to patient retention, patient satisfaction,



patient count, controllable expenses, operational targets and patient, physician and staff engagementEnsures that company policies, processes and procedures are adhered toAssists in maintaining optimal levels of medical and office suppliesEnsures standards of cleanliness and safety are maintainedResponsible for handling patient concerns in an effective manner in accordance with our customer service standardsCreates a customer service culture that supports our patients and physiciansAssists Clinic Manager in communicating and executing on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication, core purpose and core values with staff and physiciansExemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basisAssists in completing operational reporting and metricsSupports and executes on business development programs and initiativesEnsures Med Access is protected and safeguarded according to organizational policyManages clinic staffing levels for adherence to the staffing modelAssists Clinic Manager with performance management, performance reviews an progressive discipline as requiredParticipates in the hiring of all staff as requiredEnsures staff are properly trained in all aspects of their role and provides on-going coaching as requiredActively participates in and leads company initiativesEMR trainer for new physiciansPerform other duties as assignedKNOWLEDGE, SKILLS AND EXPERIENCE2-3 year college diploma in business or related field1-2 years clinic experiencePrevious supervisory experience is an assetCustomer service focus with strong communication skillsTime management skillsDetail oriented with exceptional problem solving skillsDemonstrated ability to be adaptable and flexibleAbility to handle confidential information in compliance with the Health Information ActguidelinesWe believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.Please note, AI may be used in the selection and recruitment process.#J-18808-Ljbffr

📌 Assistant Clinic Manager (Winnipeg)
🏢 Medicentres
📍 Winnipeg