Transform your career with Impact Cleaning Services as an Operations Manager focused on Quality and Service. This leadership position demands field-based actions to ensure client satisfaction and operational success. You will take charge of quality control and service delivery by managing a team of Cleaning Leads and Supervisors.

Your proactive engagement in identifying and solving potential issues will ensure high standards across your assigned portfolio and strengthen vendor partnerships. Key Responsibilities:
Oversee quality assurance efforts across multiple accounts
Conduct site visits for inspections and staff coaching
Manage budgets and operational costs effectively
Cultivate solid relationships with clients and vendors
Address service complaints swiftly and efficiently Requirements:
Prior experience in a leadership role in cleaning services
Robust problem-solving and coaching capabilities
Excellent data analysis skills for informed decision-making
Ability to adapt and lead in a changing setting
Commitment to maintaining service excellence and team development Take ownership of quality operations and foster client relationships in this impactful managerial role.

📌 Impact Quality And Service Operations Manager Toronto (Canada)
🏢 Impact Cleaning Services
📍 Canada