Partner directly with senior agency leads and Creative Operations Director to keep the department running smoothly Master logistics and resourcing frameworks supporting leaders and creative teams Manage complex calendars, proactively resolve conflicts and prioritize meetings Maintain professionalism and discretion when handling tasks Support team allocations and weekly capacity planning alongside Account teams Reinforce operational workflows across departments Flag timeline inconsistencies and cross-reference active schedules against project benchmarks Schedule and organize internal and external meetings, presentations, travel, appointments and reservations Coordinate office workshops and cross-departmental off-site sessions Liaise between executives, internal teams, clients, external partners and vendors Track project deadlines and follow up on leadership meeting action items Help lead vacation coverage and approvals Handle ad hoc requests and special projects Requirements
2+ years of admin,
customer service or executive support experience Bonus if experience is within a creative agency Handle sensitive information with discretion and confidentiality Resourceful problem solving and critical thinking skills Strong organization and communication skills A "can-do" attitude An entrepreneurial spirit and ownership of work A proactive approach Ability to translate strategic intention into actionable work Core Competencies
Demonstrates strong organizational and communication skills while managing complex calendars and logistics in a fast-paced workplace. Capable of maintaining discretion and confidentiality while supporting creative teams and executives in a collaborative setting. Highest-signal resume keywords
Calendar Management Logistics Coordination Resource Allocation Communication Skills Problem Solving Hard Skills