Become a key player in client satisfaction at Fidelity Canada as a Client Experience Specialist, embracing a hybrid work schedule. Enhance your operational skills while supporting client needs. Joining our Client Experience Team, you will play a crucial role in building relationships and addressing client inquiries.

Fidelity

Canada values innovative approaches to improve customer interaction, and this position provides diverse prospects for personal and professional growth. Key Responsibilities:
Take ownership of client inquiries to ensure resolution
Coordinate with internal teams for seamless service delivery
Participate in advisor events and client meetings
Execute special projects to enhance client experiences
Advocate for recent systems and offerings to clients Requirements:
At least 18 months in mutual fund services industry
Preferred experience in customer relationship management
Minimum of one year handling inbound calls
Transaction and adjustment experience highly regarded
Required: college diploma or relevant equivalent Utilize your relationship and operational skills at Fidelity to deliver exceptional client experiences in a dynamic workplace.

📌 Hybrid Client Experience Specialist At Fidelity Calgary
🏢 Fidelity International
📍 Calgary