Lead field operations as a Field Operations Manager with Brandt in Lively, Ontario. Drive customer support strategies and improve parts operations while working collaboratively with branch teams. As a pivotal part of Brandt’s operations, you will oversee effective execution of customer support business plans across multiple locations.
The role demands a strong ability to review financials, build succession plans, and develop performance improvement strategies for each branch. Emphasizing 5S and Lean principles will be crucial to foster operational efficiency. Key Responsibilities:
- Execute customer support business plans and strategies
- Build and guide succession plans for branch key roles
- Conduct monthly financial reviews with store teams
- Develop actionable plans for department performance improvement
- Ensure compliance with dealer audit criteria Requirements:
- Knowledge of heavy machinery dealer practices
- Understanding of customer support processes for parts
- Solid skills in communication and conflict resolution
- Proficiency in financial acumen and branch operations
- Ability to educate managers on financial principles Inspire operational excellence and support your teams in effective parts management at Brandt.
📌 Field Operations Manager in Lively (London)
🏢 Brandt
📍 London
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