Miratech seeks a Genesys Cloud CX Training Specialist to deliver hands-on, scenario-based training across multiple business units while collaborating with SMEs to translate complex content into practical sessions.
Responsibilities include managing training readiness, tracking attendance and feedback, and developing SCORM/LMS materials. A robust emphasis on adult-learning principles and effective facilitation is required.
📌 Genesys Cloud Cx Training Specialist — Remote Montreal
🏢 Miratech Group
📍 Montreal
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