Assistant EGD (Slots) Director Position Overview We are seeking an experienced and results-driven

Assistant EGD (Slots) Director

to support the leadership and day-to-day management of Electronic Gaming Device (EGD) operations.

Working closely with the EGD Director, the Assistant Director will oversee gaming floor operations, slot machine performance, team leadership, regulatory compliance, and the ongoing optimization of the EGD product mix.

The successful candidate will bring strong analytical and operational expertise, with the ability to interpret gaming performance data and develop strategies designed to

increase coin-in, improve win per unit, maximize revenue, and enhance the overall guest experience .

What We Offer

Competitive base salary of

$90,000–$105,000 plus bonus , based on experience

Comprehensive compensation and perks package

Free meals

Free parking

Free access to the company gym

Career advancement opportunities

Company-wide events

Volunteer opportunities

Key Responsibilities EGD / Slot Operations Oversee the daily operation and performance of all EGD and slot machines, ensuring equipment is fully operational, properly maintained, and compliant with regulatory requirements.

Team Leadership & Development Recruit, train, coach, and manage EGD attendants, technicians, supervisors, and managers. Develop schedules, delegate responsibilities, establish performance expectations, and provide ongoing training and development.

Gaming Floor Management Monitor and manage gaming floor operations to ensure an efficient, professional, and customer-focused environment.



Address operational issues and resolve customer concerns or gaming-related disputes promptly.

Revenue & Performance Optimization Analyze slot performance metrics, including

coin-in, hold percentage, revenue, win per unit, and manufacturer market share , to identify opportunities to improve performance and maximize revenue.

Floor Layout & Product Mix Support the EGD Director in determining the optimal placement, configuration, and mix of gaming machines. Evaluate game performance and customer preferences to ensure the floor offers an effective balance of games, denominations, and betting options.

Financial Management Assist with the preparation and management of departmental revenue and expense budgets. Develop strategies to increase revenue while effectively managing operating and labour costs.

Regulatory Compliance Maintain a thorough understanding of applicable gaming regulations and compliance requirements. Ensure policies and procedures are consistently followed and work with regulatory agencies as required.

Customer Experience Promote a high standard of customer service throughout the EGD department. Foster a positive and welcoming gaming environment and ensure customer concerns are handled professionally and efficiently.





Projects & Gaming Acquisitions Work with the EGD Director on major projects, including new machine and game acquisitions, equipment replacements, upgrades, floor redesigns, and changes to the overall EGD product mix.

Preventative Maintenance Ensure preventative maintenance programs are properly scheduled and executed. Coordinate with the Head Technician to minimize equipment downtime and ensure timely repairs, replacements, and maintenance.

Qualifications & Experience

Minimum

3 years of EGD/slot management experience

within a casino or gaming facility operating at least

300 machines

Strong understanding of slot machine operations, performance analysis, and gaming floor optimization

Experience analyzing key gaming metrics, including coin-in, hold percentage, revenue, and machine performance

Strong knowledge of casino operations, gaming regulations, compliance, and fraud prevention

Demonstrated leadership experience managing and developing operational teams

Excellent organizational, analytical, and problem-solving skills

Strong interpersonal and customer service skills

High degree of professionalism, maturity, and discretion when handling confidential information

Ability to manage multiple priorities and remain composed in a fast-paced gaming environment

Strong mathematical and analytical skills

Proficiency with Microsoft Office

Excellent written and verbal communication skills in

English; French is a strong asset

Flexibility to work evenings, weekends, holidays, and varying shifts as required

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📌 Assistant (Slots) Director (Montreal)
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📍 Montreal