Description We are looking for our next great team member to join us on our

Front Desk Team . We are committed to providing you with:

Competitive wages – An hourly wage of $21

An exceptional benefit plan for eligible associates & your family members

RRSP matching program (for eligible associates)

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent-managed properties in North America for you & your family members

Discounts with Marriott properties globally for you & your family members

Eligible associates will receive a seasonal ski pass benefit The opportunity to work at a luxury ski-in/ski-out resort, experience an incredible winter season, and be part of the vibrant community at RED Mountain

Seasonal position start date: December 1, 2026

Here is what you will be doing each day:

As a

Front Desk Agent , you are the first impression of our hotel. You are empowered to create a warm, genuine, and personalized experience for our guests from the moment they arrive. Whether assisting with check-ins, handling special requests, or helping guests make the most of their stay, your goal is to make every interaction memorable.

Who We’re Looking For

Does this sound like you?

You are passionate about hospitality and guest service, and you thrive in a fast-paced environment where every day brings something new. You are organized, professional, and excited to be part of a team committed to creating exceptional guest experiences. You’re flexible, detail-oriented, and take pride in your work, with a strong sense of ownership in everything you do.

ESSENTIAL JOB FUNCTIONS

Greet guests in a timely, friendly, and skilled manner

Process guest check-ins and check-outs efficiently and accurately





Make guest reservations and promote available packages or upgrades

Handle all forms of payments and maintain an accurate cash float

Respond to guest inquiries and requests with professionalism and care

Communicate effectively with other departments to ensure guest needs are met

Maintain up-to-date knowledge of hotel layout, room types, and rate plans

Ensure guest safety and building security through adherence to procedures

Support additional front office or hotel operations as needed

Assist Valet team parking guest vehicles or assisting with luggage when needed

JOB REQUIRMENTS

Computer literacy Hotel

PMS experience an asset

Service oriented with an eye to supporting your internal guests

Ability to thrive in a fast-paced hotel environment

Excellent verbal & written communication skills

Willingness to learn, develop & grow

Numerical acuity and high attention to detailComprehensive understanding of financial data, reporting, & basic arithmetic functions

Ability to stand for long periods of time (up to 8 hours per shift)

Professional presentation

Canadian Drivers Licence with a clean drivers abstract and reliable transportation

Must be willing to work holidays and weekends

Able to perform other duties as required

Lift up to 50 lbs

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Join us at The Josie!

Source: Crescent Hotels & Resorts

📌 Front Desk Agent (Winnipeg)
🏢 The Crescent Hotels Group
📍 Winnipeg