Responsibilities
Event Management & Related Administration
Meeting centre booking requests
High level guest experience from greeting to departure
Liasing with vendors (catering etc)
Host calls and event space walkthroughs with event organizers and external clients
Troubleshooting of onsite A/V technology
Acting as point of contact for all events and meeting spaces
Physical inspection, upkeep and reconfiguration of meeting rooms as required
Additional event and meeting space responsibilities as directed by on-site manager
Basic level customer service
Management of a shared messaging and email system
White glove guest experience
Highest level guest experience from greeting to departure including check in and badging of guests
Liaising with client, guests, VIPs and team members
Escort of VIP guests
Answering phones as needed
Efficiency and solution-oriented communication
Additional event and meeting space responsibilities as directed by on-site manager

Requirements
Previous experience in a quick-paced qualified/corporate setting
Consistent level of professionalism
Ability to learn new computer programs and technical equipment troubleshooting




Proficiency with Microsoft Office Suite
Ability to lift and move up to 50 lbs when necessary
Fluency in English
Ability to be seated or in motion for extended periods of time
Previous experience with event planning or event support is preferred
Ability to handle stressful situations and tight schedules
Dependable (able to commit to work schedule and follow through)
Previous experience with executive level interaction is preferred
Ability to work alone and with a team

Qualifications:
High school diploma or equivalent.
Proficiency in reading, writing, and speaking English.
Ability to work at a computer for extended periods.
Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
Close vision and ability to focus are necessary for performing tasks accurately.
Experience with data entry is desirable.
Ability to engage in repetitive motion activities like twisting, bending, and climbing.
Previous experience with data entry is advantageous.

📌 Experience Lobby Ambassador Toronto
🏢 XBP Global
📍 Toronto