Elevate customer experiences as a Senior Cloud Technical Account Manager with Amazon Web Services in Toronto, Canada. This role focuses on providing strategic technical guidance and support for AWS environments.
As a Senior Technical Account Manager, you will leverage your 5+ years of technical engineering experience to drive AWS adoption across diverse industries. This is not a sales position; rather, you will serve as a technical advisor, helping organizations from startups to Fortune 500 navigate AWS services such as EC2 and DynamoDB. Robust customer-facing skills will be essential as you represent AWS and lead discussions with senior leadership.
Key Responsibilities:
• Provide strategic technical guidance for AWS solutions • Drive customer adoption of AWS services efficiently • Advocate for customers' operational health • Manage critical incidents and support challenges • Build close relationships to understand business needs
Requirements: • 5+ years of experience with distributed applications • 5+ years in technical engineering roles • Experience in operational services environments • Familiarity with customer-facing technical leadership • Ability to travel 10% as needed
Lead innovation and technical solutions for AWS customers in this pivotal role. #J-18808-Ljbffr