Become a key player at Clearbridge as a Customer-Focused Technology Consultant based in Calgary. Your expertise will be critical in addressing technical issues while strengthening client relationships. This permanent, full time position involves direct engagement with customers to resolve complex issues and suggest improvements.
You own every ticket end to end, embodying a proactive and consultative approach. This role combines technical problem-solving skills with effective communication to deliver tailored solutions for client needs. Key Responsibilities:
Travel to customer locations for hands-on technical support
Own ticket resolution from opening to closure
Build robust client rapport through effective communication
Translate technical situations into actionable guidance
Monitor recurring issues and recommend proactive measures Requirements:
Solid mindset for customer service and problem-solving
Ability to troubleshoot and understand technical systems
Effective communicator in various formats
Must possess a valid driver's license
Flexibility for on-call duties Enhance client operations and relationships at Clearbridge by leveraging your technical aptitude and interpersonal skills.