Lead daily operations as a Route Supervisor at Guelph Transit. This in-person role focuses on overseeing mobility and conventional operators while ensuring service excellence for community transit.

The City of Guelph is seeking a Route Supervisor for Transit Services. This permanent, full-time position involves managing daily operations of operators and maintaining an effective AVL control room. Candidates will actively contribute to a positive work setting and enhance service delivery to Guelph Transit passengers.

Key Responsibilities: • Supervise daily operations of transit services • Provide coaching and training to operators • Manage day-to-day labor relations issues • Investigate customer complaints and ensure follow-up • Maintain operational records and staff schedules

Requirements: • Post-secondary education or equivalent experience • Experience in transit or transportation settings • Valid Class BZ driver’s license in good standing • Excellent customer service and communication skills • Knowledge of CAD/AVL systems is an asset

Shape the transit experience in Guelph by leading operators and optimizing service delivery.

📌 Guelph Transit Route Supervisor Role (Courtice)
🏢 City of Guelph
📍 Courtice