Enhance healthcare experiences as a Customer Support Specialist with Boston Scientific in Ottawa. Utilize your service skills to streamline order processing and resolve inquiries in a hybrid work workplace. This essential role requires a technical degree and at least one year of experience in customer service or operations.

You will manage customer communications, process orders, and collaborate with sales teams to ensure seamless support. Your contributions will help healthcare providers access vital medical technologies. Key Responsibilities:
Manage inbound emails to efficiently process customer orders
Respond to incoming calls, resolving inquiries and complaints
Transcribe order details into tracking systems accurately
Collaborate with sales teams on order issues and cancellations
Complete required compliance and training tasks

Requirements:
Technical degree or bachelor's in a related field
Minimum one year in customer service or operations
Proficient in Microsoft Office Suite, especially Outlook and Excel
Experience in medical devices preferred
Familiarity with SAP is a plus

Support patient care through exceptionalorder management and customer service in this rewarding role.

📌 Customer Support Specialist At Boston Scientific Ottawa (Canada)
🏢 Boston Scientific
📍 Canada