We’re expanding our remote team and looking for dependable, motivated individuals who enjoy working with people and providing helpful, skilled service.
You’ll begin in a client-facing role, working directly with individuals and families to understand their needs and help them navigate available protection and benefit options. As you gain experience and demonstrate strong performance, opportunities are available to take on additional responsibilities in training, mentorship, and team leadership.
This is a remote, performance-driven career prospect where growth is based on initiative, consistency, and results.
What You’ll Be Doing
Meet with clients virtually to discuss their needs, priorities, and available options
Explain coverage and protection solutions in a transparent, easy-to-understand way
Help clients identify options that align with their individual circumstances
Provide qualified follow-up and ongoing client support
Build strong relationships by delivering a positive and dependable experience
Follow an established process for client consultations and service
Participate in ongoing training, coaching, and career development
Support and mentor newer team members as you progress into leadership
Training & Career Development
You’ll have access to the tools and support needed to develop your skills from the beginning.
We provide
Structured onboarding and comprehensive training
Ongoing mentorship and coaching
Assistance throughout the licensing process for qualified candidates
Remote work with flexibility in managing your schedule
Opportunities for performance-based advancement
Life and health benefit options
Recognition programs and performance incentives
Opportunities to qualify for incentive travel and other rewards
Who We’re Looking For
We’re interested in individuals who are:
Confident and professional communicators
Comfortable interacting with clients virtually
Organized and able to manage responsibilities independently
Motivated by goals and measurable results
Dependable with strong follow-through
Open to feedback, coaching, and learning new skills
Comfortable working in a remote setting
Interested in long-term professional and leadership growth
Previous insurance experience is not required. Qualified candidates receive training and support with the licensing process needed to get started.
📌 Customer Service Specialist No Experience Thunder Bay
🏢 Spade Recruiting
📍 Thunder Bay
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