Elevate your career with Holman as a Supervisor in Client Relations, located in Mississauga, ON. Lead your team to exceed client expectations through strategic support and relationship management. Holman, a leader in the automotive industry, is seeking a full time Supervisor for their Client Relations team.
Your role will include supervising assigned employees, managing workloads, and enhancing client service levels. You will also engage with sales teams, drive strategic initiatives, and develop Business Reviews tailored to client needs. Key Responsibilities:
Supervise and develop assigned team members
Manage workload and conduct performance reviews
Engage in client relations and resolve conflicts
Present customized Business Reviews to clients
Train recent hires and lead departmental meetings
Requirements:
Bachelor's degree in Business Administration or related field
Extensive customer service experience required
Knowledge of the fleet management industry
Robust supervisory and team management skills
Advanced Microsoft Office proficiency
Shape the future of client relations at Holman and drive excellence in service delivery.