Job DescriptionAt Verisk Canada, ourAccount Managersit at the centre of the customer experience, building trusted partnerships, driving adoption of data‑driven solutions, and ensuring our clients realize meaningful value from day one. As anAccount Manager, Analytics, you will work with a diverse portfolio of clients across the insurance, mortgage, and real estate ecosystem, acting as their primary point of contact following the sale.ResponsibilitiesManage customer success for Verisk clients: Insurance Brokers, MGAs, Insurance Mutuals, Mortgage Brokers, Lenders, Appraisers, Appraisal Management, and Digital Real Estate companiesFocus on onboarding, training, and monitoring volumes based on commitmentsSupport the hand‑off from sales to operations with account set up procedures, invoicing, internal client information, training and inquiries in the first 90 days of launchBuild relationships within accounts and gather information to help sell solutions based on goals and challengesPost‑sale owner responsible for adoption, retention, and account healthAttend conferences, work in the booth, facilitate demos and network (where required)Attend and lead regular customer meetings and check‑ins to gather feedback on customer experience, products and opportunitiesDemo products and gather feedback for product team – participate in the internal voice of customer feedback loop to support prioritizationAct as the liaison between client and internal teams to provide the best possible customer experienceRefine onboarding procedures/processes to accelerate the contract‑go live periodSupport note taking and project communication with clients through the implementation processWork with the data/analytics team on proof of concept/batches to support the sales cycleMaintain user guides, video guides and all client‑facing training materialsDevelop customer‑specific training material where neededSupport the transition of new users to client care and act as an escalation point post‑onboarding and launchCross‑trained to support alternate roles and lines of business (Precise Inspections) to support alternate roles and lines of businessUtilize Salesforce to review and keep a pulse on new, and existing opportunities. Support the Sales, VP on account alignment within Salesforce – updating contacts, and new leads that are uncovered in new and existing accountsQualificationsCompletion of a post‑secondary education or possess a combination of education and industry experience3‑5 years of previous work experience in a sales or account management roleExperience in the insurance or mortgage underwriting industry is an assetCompetencies Required to SucceedIndividual must demonstrate the ability to work well independentlySelf‑starter with a desire for ownership, curiosity to learn new things and work with diverse teamsPreviously demonstrated ability to communicate effectively both verbally and writtenStrong analytical, problem‑solving and organizational skillsA positive attitude with a strong focus on client service; willingness to seek,



build and maintain relationshipsDemonstrated ability to be proactive in identifying and implementing solutionsProven ability to multi‑task in a fast‑paced and demanding environmentExceptional computer skills, including proficiency in MS OfficeStrong data analytics skillsExperience with ZenDesk and Jira considered an assetAble to travel to attend conventions and eventsBenefitsWe offer a dynamic work environment, career development opportunities, competitive benefits and RRSP matching programs, and many more company perks!Verisk invests in a perks package for all employees that includes Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.CompensationMinimum Salary 70,000 CAD. Maximum Salary 80,000 CAD. Currency CAD. Short term incentive: Yes. Work arrangement: Hybrid. Full time schedule.Verisk Analytics is an equal opportunity employer.All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.#J-18808-Ljbffr

📌 Account Manager, Analytics - C$70,000 - C$80,000 A Year (Winnipeg)
🏢 Verisk Analytics
📍 Winnipeg