Enhance customer experience at Premier NX as a Bilingual Customer Service Specialist in a remote position. Utilize your French and English language skills to assist consumers with care and accuracy. In this role, you'll be responding to diverse inquiries and troubleshooting consumer issues effectively. Maintain compliance standards and document each case meticulously to uphold quality service. Key Responsibilities:
Handle incoming inquiries via calls, texts, and chat
Provide troubleshooting support and product details
Address quality complaints with professionalism
Keep updated on current products and promotions
Document interactions accurately using CRM systems

Requirements:
Bilingual in French and English, both written and spoken
Customer service or contact center experience preferred
Robust problem-solving and communication abilities
Attention to detail in documenting cases
Must meet telecommuting requirements for workspace

Your bilingual skills will play a crucial role in delivering exceptional service to Premier NX consumers.

📌 Bilingual Customer Service Specialist Premier Nx Calgary
🏢 Premier
📍 Calgary