Take the next step in your career as an Associate Manager within Health & Dental Claims Operations at Canada Life. Drive exceptional service delivery while leading a motivated team committed to continuous improvement. In this critical leadership role, you will manage Team Performance Leaders, ensuring all performance targets, quality standards, and employee engagement objectives are met.

Your team-oriented approach will enable you to tackle complex challenges and foster a high-performance culture within the team. Key Responsibilities:
Develop and lead Team Performance Leaders for optimal results
Achieve goals in service and member experience quality
Support talent management and employee recognition initiatives
Collaborate across departments for productive claim processing
Ensure compliance with operational guidelines and policies Requirements:
5+ years of leadership in an operations setting
Proven coaching abilities and team development experience
Solid analytical skills for data-driven decisions
Excellent verbal and written communication skills
Advanced knowledge of operational metrics and reporting tools Contribute to Canada Life's mission by enhancing claims operations and team dynamics.

📌 Associate Manager, Claims Operations Role London
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London