Join First National as a Bilingual Resolution Specialist to tackle collections effectively in Toronto, ON. This role emphasizes investigation and administration of delinquent accounts in a quick-paced setting. As a crucial member of the collections team, your main responsibility will be managing arrears while minimizing financial exposure.

This full-time position demands strong analytical and communication skills, adhering to company policies to resolve accounts promptly. With a focus on bilingual communication, you'll assist clients in budgeting to avoid future delinquency and handle various collection tasks. Key Responsibilities:
Investigate delinquent accounts in your assigned portfolio
Administer collections and manage portfolio effectively




Minimize financial losses and protect corporate image
Assist clients with budgeting to prevent future issues
Process current payment arrangements and information

Requirements:
Bilingual in English and French, required
Robust analytical and problem-solving abilities
Experience with MS Office and willingness to learn
Ability to meet tight deadlines under pressure
Team-oriented yet capable of working independently

Utilize your bilingual skills and analytical thinking to excel as a Resolution Specialist with First National in Toronto.

📌 Bilingual Collections Resolution Specialist Montreal
🏢 First National Financial
📍 Montreal