Drive excellence as the Franchisee Operations Manager at Bento, focusing on locations from Pickering to Trenton. Enhance franchisee support and uphold food safety standards across your region. With a focus on operational excellence, you will be a driving force behind the success of franchise stores, ensuring high levels of performance and customer satisfaction.
The role requires a solid leader who will monitor financial performance, coach franchisees, and implement company guidelines effectively. An improvement-driven mindset is essential. Key Responsibilities:
Ensure franchise compliance with Bento’s operational standards
Conduct monthly audits and store evaluations
Support franchisees with business operations and performance improvements
Foster collaboration with franchisees and management
Analyze customer feedback and operational metrics Requirements:
Minimum of 5 years in multi-unit management in QSR or food service
Preferred background in hospitality management fields
Solid interpersonal skills and leadership experience
Ability to manage multiple priorities effectively
Travel and overnight stays are required Maximize franchise performance with your operational insight at Bento.